Help & Support
Support
Need help with your devices, account, or integration? We're here for you.
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Documentation
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User Manual
Getting started with your TAD devices and the my portal.
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TAD101 Protocol
Universal device communication protocol documentation.
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Tenant Manual
Managing fleets, beats, and incidents as an organization.
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Tenant API
REST API reference for tenant integrations.
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JT808 Protocol
JT/T 808 protocol support for compatible devices.
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Engineers Manual
Deep-dive technical reference for hardware engineers.
All Systems Operational
Platform, API, and real-time services are running normally.